If someone shared a nude or sexual image of you on #SameNow without your consent, we will remove it — as soon as we can, and no later than 48 hours after we receive a request with the details below. You don't need a #SameNow account to ask. If you are in danger, call 911.
The short version
- Email support@samenow.app with the subject "Intimate image removal".
- Tell us who you are, where the image is, and that it was shared without your consent — the list below says exactly what to include.
- Don't send us the image. Describe it and where you saw it.
- We remove it within 48 hours, look for copies on #SameNow, and tell you when it's done.
- What this covers
- How to ask
- What we do
- If the person in the image is under 18
- If the image is somewhere else
- If we removed your photo by mistake
1. What this covers
A photo of you nude or partly nude, or of a sexual act, shared on #SameNow without your consent — including one that was faked or made with AI to look like you. It doesn't matter whether you agreed to the photo being taken, or sent it to someone yourself: agreeing to that is not agreeing to it being shared.
On #SameNow, the images other people see are profile photos. Posts and conversations carry text only.
2. How to ask
Email support@samenow.app with the subject "Intimate image removal", and include:
- Your full name, as your signature. Typing it at the end of the email is enough.
- Where the image is — the name and age on the profile, roughly where and when you saw it, and anything else that helps us find it. Please don't attach the image itself.
- A short statement that you believe in good faith the image was shared without your consent, with anything that helps us see that — for example, that it is you, and you never agreed to it being shared.
- How to reach you — an email address or a phone number.
Someone you have authorised, such as a lawyer, a parent or a friend, can ask for you. They should say they are acting for you and include the same details, signed with their own name.
If you use #SameNow, you can also report the profile from the app. Reporting blocks them too, and a report and an email together are fine.
3. What we do
- Within 48 hours of receiving a request with these details — sooner whenever we can — we remove the image, so nobody on #SameNow can see it.
- We look for copies of the same image elsewhere on #SameNow and remove those too.
- We tell you when it's done. If we can't find the image, or need more detail to find it, we write back and ask.
- Sharing someone's intimate image without their consent breaks our rules, and the account that shared it is banned. We never tell them who asked.
- What we keep. A removed image is deleted with the rest of the account on the schedule in our Privacy Policy, unless the law requires us to keep it longer — for example, when the police ask us to preserve it.
4. If the person in the image is under 18
A sexual image of anyone under 18 is child sexual abuse material. Tell us, and report it to the National Center for Missing & Exploited Children at report.cybertip.org or 1-800-843-5678. Don't screenshot, save or send the image to anyone, us included. NCMEC's Take It Down service, at takeitdown.ncmec.org, can help stop a nude image of someone under 18 spreading on many apps and websites. We report child sexual abuse material to NCMEC ourselves, as US law requires.
5. If the image is somewhere else
We can remove only what is on #SameNow. If an intimate image of you, as an adult, is being shared on other apps or websites, StopNCII.org can help stop it on many of them, without you sending the image to anyone.
6. If we removed your photo by mistake
Write to support@samenow.app and we'll look again.